Effective date: 08/01/2026
We understand that plans can change. This policy explains how customers may cancel orders, subscriptions, and scheduled services purchased from Regain Products.
Product Orders
Orders may be canceled for a full refund before they have been processed or shipped. To request a cancellation, contact us as soon as possible and include your name, order number, and the email address used for the purchase.
Once an order has been processed or shipped, it cannot be canceled. You may request a return after receiving it, subject to our Return and Refund Policy. Shipping charges already incurred are non-refundable unless the order was incorrect, damaged, or defective due to our error.
Cancellation by Regain Products
We reserve the right to cancel an order, subscription, or service because of inventory shortages, pricing or payment errors, suspected fraud, safety concerns, circumstances beyond our reasonable control, or other legitimate business reasons.
If Regain Products cancels a paid order or service, the customer will receive a full refund for the canceled portion using the original payment method.
Refund Timing
Approved refunds are issued to the original payment method. Please allow (5–10) business days for the refund to appear, depending on your bank or payment provider.
How to Cancel
To request a cancellation, contact:
Regain Products LLC.
Email: contact@regainproducts.com
Phone: (601) 533-1756
Please include your full name, order number, and the reason for cancellation. A cancellation is effective once Regain Products confirms it in writing.
Changes to This Policy
Regain Products may update this policy periodically. Changes will apply to purchases made after the revised policy’s effective date and will be posted on our website.
